Before, after and issue capture
Give employees a clear way to document what they found, what changed and what needs attention.
ControlAxis Lens is the customizable camera and media layer for the entire ControlAxis system—connecting before, after, and issue captures to CRM customers, profiles, jobs, estimates, inventory and the Customer Portal.
Lens gives field teams a direct way to capture the before, after, and issue photos that matter—then attach them to the customer, job, estimate, equipment and notes context that turns a photo into useful proof.
Lens is already a functioning, customizable capture app for the moments when media needs to prove a condition, support an estimate, document an issue, update inventory, or explain the next step to a customer.
Give employees a clear way to document what they found, what changed and what needs attention.
Capture media directly into the customer database and customer profiles with the work context that makes it useful.
Use a prior or reference view as an overlay to align repeat captures and create more consistent visual documentation.
Configure camera behavior and capture settings around the documentation standards your company expects.
Make approved visual updates available through CRM and Portal without a separate upload-and-chase cycle.
Use the same capture across CRM, Estimator, Scan and the customer experience instead of duplicating files.
Lens turns camera captures into useful information across the ControlAxis family. The same visual record can support customers, estimates, inventory, issues, jobs and customer communication.
Place field proof with the customer and job record where office teams can use it.
Explore CRM →Give estimates the visual context needed to explain scope, condition, or work completed.
Explore Estimator →Share the approved visual updates customers need to understand their work and next steps.
Explore Customer Portal →Attach media to inventory and asset records today, with photo-based inventory counting coming soon.
Explore Scan →The next Lens capabilities build on the same customer, job, estimate and inventory connection already available today.
Capture real-world measurements through the camera and keep them connected to CRM and Estimator context.
Photograph a box or group of items so Lens can count inventory and pass the result into Scan workflows.
Use captured measurements and counts to accelerate the next estimate, inventory, or operational action.
Lens starts with a focused promise: capture the visual record reliably. It becomes a more powerful customer and operational tool when that evidence flows to the work record and Portal.
Add Lens to the CRM-led system for customer-linked media, ghost overlays, configurable camera capture and full app integration.
See the complete field-to-customer workflow.